CLIENTS SPEAK

'.....The introduction of the 'XLogix' Integrated Manufacturing Solution brought real time and cost savings to the Golden Acres operations, and despite the complexities of the food processing industry, we can now run at maximum efficiency, which was impossible before.'

Roger Bracewell

Chairman

Golden Acres

Customer Portal

The web based Customer Portal enables XLogix users to allow their customers to collaborate directly. Allowing your customers access to your system data via the internet streamlines the sales and customer service aspects of your business and allows you to focus on more resource intensive tasks. Customers using the Customer Portal may perform many tasks. Some of these tasks require that the user be logged in, using username/password credentials that you provide to them.Typical examples of the types of task available are:

Ability to order goods
Check order status
Check despatch status
Check stock availability
Product availability - Leadtimes
Access quotes you have prepared for them

Total security is assured, access is configured to ensure that customers can only access / transact against your pre-defined criteria.

The key benefits are :

Customers can have 24/7 access – useful if you trade across time zones
Increased employee productivity and reduced headcount
Cost savings through reduced paper – environmentally friendly
Reduced customer support costs by making it easier for customers to get information
Saves you time and increases your control

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